Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy

See now, act now: How to interact with customers to enhance social commerce engagement?

(2020) Jiaolong Xue et al.   INFORMATION & MANAGEMENT

An intervariable approach to customer satisfaction and loyalty in the internet service market

(2019) Mamoun N. Akroush et al.   Internet Research

How do consumers in the sharing economy value sharing? Evidence from online reviews

(2019) Xun Xu   DECISION SUPPORT SYSTEMS

The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty

(2018) Ana Cuic Tankovic et al.   ONLINE INFORMATION REVIEW

Parallel Aspect-Oriented Sentiment Analysis for Sales Forecasting with Big Data

(2017) Raymond Yiu Keung Lau et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Identifying and Profiling Key Sellers in Cyber Carding Community: AZSecure Text Mining System

(2016) Weifeng Li et al.   JOURNAL OF MANAGEMENT INFORMATION SYSTEMS

Sentimental interplay between structured and unstructured user-generated contents

(2016) Xianfeng Zhang et al.   ONLINE INFORMATION REVIEW

Chinese comments sentiment classification based on word2vec and SVMperf

(2015) Dongwen Zhang et al.   EXPERT SYSTEMS WITH APPLICATIONS

Exploring the relationship between intentional and behavioral loyalty in the context of e-tailing

(2014) Yi-Wen Liao et al.   Internet Research

A study of mobile user engagement (MoEN): Engagement motivations, perceived value, satisfaction, and continued engagement intention

(2013) Young Hoon Kim et al.   DECISION SUPPORT SYSTEMS

Sentiment analysis of Chinese documents: From sentence to document level

(2009) Changli Zhang et al.   JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY