期刊
EXPERT SYSTEMS WITH APPLICATIONS
卷 138, 期 -, 页码 -出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.eswa.2019.07.030
关键词
Collaborative filtering; New item recommendation; Crowdsourcing
类别
资金
- National Research Foundation of Korea (NRF) - Korea government (MSIT
- Ministry of Science and ICT) [NRF-2017R1A2B3004581, 2018R1A2B6009135, 2018R1A5A7059549]
- Next-Generation Information Computing Development Program through the National Research Foundation of Korea (NRF) - Ministry of Science and ICT [NRF-2017M3C4A7083678]
- Institute of Information & communications Technology Planning & Evaluation (IITP) - Korea government (MSIT) [2019-0-00421]
- National Research Foundation of Korea [2018R1A2B6009135] Funding Source: Korea Institute of Science & Technology Information (KISTI), National Science & Technology Information Service (NTIS)
The cold-start problem is one of the critical challenges in personalized recommender systems. A lot of existing work has been studied to exploit a user-item rating matrix as well as additional information for users/items, e.g., user profiles, item contents, and social relationships among users. However, because existing work is primarily biased to the auxiliary information for users/items, it is difficult to identify various and reliable item neighbors that are relevant to cold-start items. To alleviate this limitation, we propose a new crowd-enabled framework, called CrowdStart, which is an integrated human-machine approach for new item recommendation. The main contributions of the CrowdStart framework are twofold: (1) To find various and reliable item neighbors for new items, we design two-step crowdsourcing tasks that harness not only machine-only algorithms but also the knowledge of crowd workers (including a few experts and a large number of non-expert workers in a crowdsourcing platform). (2) We develop a novel hybrid model to exploit the user-item rating matrix, the content information about items, and the crowd-based item neighbors from human knowledge into new item recommendation. To evaluate the effectiveness of the CrowdStart framework, we conduct extensive experiments including both a user study and simulation tests. Through the empirical study, we found that the CrowdStart framework provides relevant, diverse, reliable, and explainable crowd-based neighbors for new items and the crowd-based neighbors are meaningful for improving the accuracy of new item recommendation. The datasets and detailed experimental results are available at https://goo.gl/1iXTUE. (C) 2019 Elsevier Ltd. All rights reserved.
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