ICT-driven financial inclusion initiatives for urban poor in a developing economy: implications for public policy

Mobile banking in a developing economy: A customer-centric model for policy formulation

(2013) Vishal Mishra et al.   TELECOMMUNICATIONS POLICY

New opportunities for services and human–computer interaction

(2012) Peter J. Wild et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

Modelling the impact of mHealth service quality on satisfaction, continuance and quality of life

(2012) Shahriar Akter et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

The tension between user-centred design and e-government services

(2011) Nalini P. Kotamraju et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

Design of a patient-centric, service-oriented health care navigation system for a local health integration network

(2011) Gokul Bhandari et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

The antecedents of online financial service adoption: the impact of physical banking services on Internet banking acceptance

(2011) Jyh-Shen Chiou et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

Lowering the line of visibility: incidental users in service encounters

(2011) Ohad Inbar et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

Developing practical recommendations for the use of propensity scores: Discussion of ‘A critical appraisal of propensity score matching in the medical literature between 1996 and 2003’ by Peter Austin,Statistics in Medicine

(2008) Elizabeth A. Stuart   STATISTICS IN MEDICINE