An integrated stochastic fuzzy MCDM approach to the balanced scorecard-based service evaluation

标题
An integrated stochastic fuzzy MCDM approach to the balanced scorecard-based service evaluation
作者
关键词
Balanced scorecard, New service development, Turkey, Banking, Monte Carlo simulation, Fuzzy sets
出版物
出版商
Elsevier BV
发表日期
2019-05-08
DOI
10.1016/j.matcom.2019.04.008

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