Nurses and midwives professional support increases with improved attitudes - design and effects of a longitudinal randomized controlled process-oriented intervention

Background: Becoming parents for the first time is challenging. Mothers need both social and professional support to handle these challenges. Professionals' attitudes affect quality of care and support. So to improve professional support, an intervention consisting of a process-oriented training was performed. Due to the positive results of the intervention there is a need to illuminate the methodological approach further. The overall aim was therefore to describe a methodological approach to improve and evaluate health care professionals' attitudes toward breastfeeding and parental support in order to improve quality of care in childbearing. Methods: This study was a longitudinal randomized control intervention study, in which groups of mothers received care in childbearing from midwives and child health nurses. These health professionals had gone through a process-oriented training, or not. In order to improve attitudes of health professionals the training was based on evidence, practical skills and reflective processes (both private and professional experiences) in relation to breastfeeding and parental support. Included in the longitudinal study were health professionals from five intervention municipalities n = 36 and health professionals from five control municipalities n = 45. All mothers who fulfilled the inclusion criteria were consecutively identified from the hospital register and asked to participate in the study. Mothers who accepted to participate were included in the interventions group (n = 206) or control groups (n = 162, n = 172 respectively) based on which municipality they belonged to. Results: The results of the process-oriented training improved the professionals' attitudes toward breastfeeding and parental support. These improved attitudes in health professionals increased intervention-group mother's satisfaction with professional and social support. Intervention-group mother's relation to and feelings for their baby as well as breastfeeding was also improved. Conclusion: These results stress the importance of professionals' attitude in quality of care during childbearing, as well as pointing to the possibility to improve professionals' attitudes with a process-oriented training.