4.2 Article

The Impact of Environmental Factors on Nursing Stress, Job Satisfaction, and Turnover Intention

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JOURNAL OF NURSING ADMINISTRATION
卷 40, 期 7-8, 页码 323-328

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LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/NNA.0b013e3181e9393b

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  1. MPH, Laboratory Researcher at Rutgers University, New Brunswick, New Jersey

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Objective: The purpose of this study was to investigate relationships between environmental factors of odor, noise, light, and color and perceived stress, job satisfaction, and turnover intention. Background: The physical work environment may positively or negatively influence nurses' stress, and stress may negatively impact their job satisfaction and intention to change jobs. Methods: The research questions were answered using a descriptive, correlational design. The sample (n = 116) consisted of medical-surgical nurses working in acute-care settings. A 36-item questionnaire addressed odor, noise, light, color, perceived stress, job satisfaction, and turnover intention. Results: Significant relationshipswere found between noise and perceived stress, perceived stress and job satisfaction, job satisfaction and turnover intention, and perceived stress and turnover intention. Conclusions: Nurses tend to overlook their physical environment and do their job. Common environmental stressors in the work environment can be stressful to staff and influence job satisfaction and, ultimately, intention to change jobs. Mitigating or eliminating these environmental factors has the potential to improve staff satisfaction and retention. Stress influences nursing job satisfaction and, ultimately, intention to change jobs.

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