Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design

标题
Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design
作者
关键词
-
出版物
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 114, Issue 2, Pages 667-681
出版商
Elsevier BV
发表日期
2008-04-02
DOI
10.1016/j.ijpe.2008.02.015

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