期刊
INFORMATION & MANAGEMENT
卷 48, 期 4-5, 页码 178-184出版社
ELSEVIER
DOI: 10.1016/j.im.2011.01.005
关键词
Web 2.0 service model; Knowledge management; Knowledge-creating cycle; Control mechanism; Platform pattern
We examined Web 2.0 services that provide different levels of knowledge exploitation and developed a framework for classifying existing service models from a knowledge-creation perspective. More than 1000 Web 2.0 application sites were analyzed and classified. We termed the two types of service platforms: Experience-Socialization and Intelligence-Proliferation. These involved four types of service models that we termed as Exchanger, Aggregator, Collaborator, and Liberator. These models show the diversity of existing Web 2.0 applications and provide a framework for a better understanding of operating patterns and value propositions within the Web 2.0 paradigm. (C) 2011 Elsevier B.V. All rights reserved.
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