4.5 Article

Humans and Bots in Internet Chat: Measurement, Analysis, and Automated Classification

期刊

IEEE-ACM TRANSACTIONS ON NETWORKING
卷 19, 期 5, 页码 1557-1571

出版社

IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TNET.2011.2126591

关键词

Bots; classification; Internet chat; measurement

资金

  1. National Science Foundation (NSF) [0901537]
  2. Office of Naval Research (ONR) [N00014-09-1-0746]
  3. Directorate For Engineering
  4. Div Of Electrical, Commun & Cyber Sys [0901537] Funding Source: National Science Foundation

向作者/读者索取更多资源

The abuse of chat services by automated programs, known as chat bots, poses a serious threat to Internet users. Chat bots target popular chat networks to distribute spam and malware. In this paper, we first conduct a series of measurements on a large commercial chat network. Our measurements capture a total of 16 different types of chat bots ranging from simple to advanced. Moreover, we observe that human behavior is more complex than bot behavior. Based on the measurement study, we propose a classification system to accurately distinguish chat bots from human users. The proposed classification system consists of two components: 1) an entropy-based classifier; and 2) a Bayesian-based classifier. The two classifiers complement each other in chat bot detection. The entropy-based classifier is more accurate to detect unknown chat bots, whereas the Bayesian-based classifier is faster to detect known chat bots. Our experimental evaluation shows that the proposed classification system is highly effective in differentiating bots from humans.

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